ARCHER Systems
  • - Claim Administration
  • Houston, TX, USA
  • Full Time


ARCHER Systems is a leading technology enabled legal services company that provides pre-settlement and post-settlement administration services for single event, mass tort, and class action cases with the goal of helping claimants access their settlement proceeds more efficiently and quickly. The company plans to continue leveraging technology and top tier talent to enhance customer service and offer new product lines and services.

ARCHER's core offering is post-settlement Healthcare Lien Resolution Administration and QSF (Qualified Settlement Fund) Administration and payments processing for multi-claimant (mass tort and class action) litigation. Other services include claims administration, single event lien resolution, probate and bankruptcy coordination, release administration, medical records review, and plaintiff fact sheet and other intake/census preparation and management.  ARCHER enables law firms to focus on their litigation while ensuring that critical pre-settlement and post-settlement administration documents, services, business analytics and reporting are handled efficiently and effectively.



The Document Process Analyst is part of the Claims Administration division. This role reports to the Vice President of Claims Processing.  Manager. The Claims Administration Division is responsible for overseeing the settlement process and ensuring claimants are approved to receive their settlement allocation. The Document Process Analyst is responsible for assisting with processing and reviewing all documents associated with the settlement process and tracking payment statuses. The Document Process Analyst is responsible for reporting metrics associated with the settlement process and following up with claimants to cure deficiencies associated with all documentation. They must be detail oriented, able to work under pressure, and meet deadlines. They must also be able to effectively communicate with clients, when necessary.



The purpose of this role is to ensure that Archer has all claimant and case level data required for all assigned cases. The Document Process Analyst must be able to coordinate mass mailings, maintain accurate data management, conduct document reviews, manage case documentation, daily reporting of settlement coordination and payment statuses, understand and monitor key deliverables and milestones, participate in client management, provide valued feedback to the settlement manager/direct report regarding resources used to manage cases, and project management.

KNOWLEDGE, SKILLS, AND ABILITIES                                                                                                             

  • Effective Communication, both written and oral
  • Ability to take direction
  • Detail Oriented
  • Adapt to change
  • Manage complex projects; at least 2 years of project management skills
  • Good at multi-tasking
  • Proficient in MS Office applications, especially Excel
  • Legal/Paralegal education
  • Client services/relationship management
  • High School Diploma or Equivalency      
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